MIR3’s Intelligent Notification Service Enables the Jurupa Community Services District to Alert Thousands of Customers about Drinking Water Precaution
San Diego, California – September 27, 2005 -- MIR3™, the technology leader in Intelligent Notification solutions, today announced that the Jurupa Community Services District in Mira Loma, California, has contracted MIR3’s notification services in order to send more than 14,000 water customers immediate, high-priority notifications about the status of water wells at the District’s water treatment plant. On July 8, Jurupa faced a serious emergency when they experienced technical problems at its water treatment plant and two of the wells went down. Jurupa had to rely upon a phone message machine and local residents walking door-to-door to deliver fliers that informed water customers about the well issues. The notification of the more than 14,000 customers was a slow and tedious process requiring help from volunteer staff over a two-day period. Jurupa decided that a more effective method of notifying its water customers was required for high-priority, or emergency situations. After researching available options, Jurupa staff decided that MIR3’s automated, two-way interactive notification system ensured that all customers would receive the notification alerts. Within one day of contacting MIR3, Jurupa was able to successfully send 28,000 notifications to repeat
